Dustland Litepaper
  • iOS / Android Apps
  • GAMEPLAY SYSTEM
    • Alpha Rewards and Crafting
      • Daily Reward Pool
      • Activity Rewards Pool
      • Reward Distribution
      • DOSE Rewards
      • Movement Speed
      • Distance Requirement
      • Crafting Item Drops
      • Energy System
      • Crafting Materials
      • Play Mode
  • NFTS
    • Kettlemine Postcard
    • Operation Ape: Access Pass
    • Floppy Disks
      • Guide for users to discover the Floppy Disk in their Metamask wallet
    • Gear Level and Loadout
    • How to Get Started
      • Crafting Recipe
      • Difference Between Crafting Materials And Gear
      • Crafting Process
      • Interchangeability of In-Game Item and NFT
      • User Conversion Limits
  • TOKENOMICS
    • Smart Contract
    • About DOSE
  • DUSTLAND ACCOUNT / WALLET
    • Wallet Linking
    • DOSE Token Withdrawals
  • STORY
    • Dustland Background
    • Dustland History
      • The Past
      • The Flare
      • The Fall
      • The Present
      • The Dustcap Network
      • Mr N
      • The Bards
      • The Future
    • Dustland Settlements
      • Kettlemine
      • New Alice Springs - Desert Science City
      • The Glass Hills
    • Dustland Characters
      • Lord Percy Ingram
      • Eliz
      • Eric
      • Actaeon
      • Liquid Gold
      • The Vagabond
      • Mayor Jade Meadows
      • Jax
    • Dustland Mission Synopses
      • Episode 1: Kettlemine Falls
      • Episode 2: Welcome to the Funhouse
      • Episode 3: And I Alone Escaped
  • Dustland FAQ
    • Runner
      • Get Started
      • Technical Support
      • Reward System
        • DOSE Token Withdrawals
        • Play Mode
        • Completion Tickets & Reward 2.0 (Real Time Reward)
        • NFT Rewards
      • Chain
    • 🚲Rider
      • Intro to Rider
      • Rider Glossary
      • How to set up
      • How to ride in game
      • Riding Tips
      • Rider Alpha Rewards
      • Technical Support
    • DOSE and DOSE Rewards
      • About DOSE
      • DOSE Rewards
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  1. Dustland FAQ
  2. Rider

Technical Support

Known issues:

1.0.8 Android

  • Login token expiry on Android. If you get this error then restart the app and login again.

I am getting a disconnected screen.

  • Check the computer has the minimum requirements to play (see Q2 in How to set up)

  • Reduce graphic settings to very low (see Graphic settings in the Important Notes)

  • Disconnect ANT+ USB dongle from the PC to only search for Bluetooth devices

  • Disconnect any HDMI cables to large TVs

  • Reduce number of devices nearby to connect to (turn ON only needed power and speed)

  • Try a different PC in the same gym/room

  • Disable firewall

My power sensor is not working, what should I do ?

  • Check if your sensor is not asleep before trying to connect. To do this, pedal for a couple seconds before pressing the connect button.

  • Check if your sensor has power, some power meters, those attached to pedals, use a battery and this can go flat without charge or replacement.

In case you tried but still are not successful, please provide us with

(1) the name of the device and

(2) the firmware version.

We can have a look at that to see what we can help with.

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Last updated 2 years ago

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